1.a Anti-Spam organizations we may be found having affiliation with, or that we may be supportive of, will be only those organizations who understand that "Bulk E-mail Delivery" may not necessarily be Spam, but in fact may be a large volume automated and/or simultaneous delivery of legitimate business or commercial e-mail sent to do legitimate business in one, any combination of, or all of the three following instances; (i) the legitimate large volume automated and/or simultaneous delivery of e-mail sent to recipients who are Customers requiring notification; (ii) the legitimate large volume automated and/or simultaneous delivery of e-mail to provide information to an opted-in audience whom have made request for the information; (iii) the legitimate large volume automated and/or simultaneous delivery of e-mail having been deemed necessary to conducting good and legitimate business on-line sent for the sole purpose of saving time and/or automation of delivery to recipients expecting the content of the e-mail.

1.b Such classification of "Bulk E-mail Delivery" will show that it contains validity of delivery by a clearly identifiable and/or non-stealthy source, the information on how the recipient came to be in receipt of the e-mail originally, and will always contain an easy, valid, and prominent method of removal for all of the recipients in receipt of such e-mail. These key elements are commonly used to identify legitimate e-mail from credible sources and are valid perimeters of delivery we understand.

2.a The term "Spam", properly referred to as Unsolicited Commercial or Business E-mail ("UCE" or "UBE"), is e-mail that advertises or promotes a product, business, opportunity, or service to a person who has not requested information specifically about that product, business, opportunity, or service.

2.b Spam is much the same as brochures that are placed at your front door, on the windshield of your motor vehicle, or a Tele-Marketer phoning you at your home. Spam clutters e-mail boxes, wastes valuable time and bandwidth resources, and has become a serious nuisance worldwide. Spam harms the good name of ethical companies and has made it more difficult for legitimate information, presentations, invitations, and e-mail between friends to be sent to and/or viewed by those who wish to receive the content or information.

There are two (2) prominent classifications of "Bulk E-mail" sent out on the Internet; (i) a large volume of automated and/or simultaneous delivery of unsolicited e-mail sent to many recipients' who have not requested receipt of it; (ii) the large volume of automated and/or simultaneously delivered e-mail sent to many recipients' who are either expecting to receive the content or have requested to receive the content as defined in Article 1.

4.a Ultimately, any e-mail sent by you, to any person who has not requested to receive e-mail from you, that contains content which offends them in any way, business or product related or not, the recipient can report you for Spam. This includes, but is not limited to, friends, family, employees, customers, vendors, and peers such as students and mutual club and association members, etc.

4.b Even when sending e-mail to these individuals, you must be able to provide proof that they have granted, requested, and/or have authorized you to send them information as stated herein, and regardless of their authorization, you must also include an easy way for them to request that you not contact them further, and you must honor their request.

4.c Verbal authorization from an individual is not construed as proof of authorization to send any e-mail to anyone, and if you are reported for sending Spam, and intend to use "Verbal Authorization" as your defense, you may as well unplug your computer as soon as you are notified that a Spam complaint has been filed against you. Lack of knowledge, or "ignorance", of "What is Spam" is not construed as a form of defense either.

 

4.d Spam also consists of, but is not limited to:

1. Usenet and Message Board Spamming
These are messages that are sent or posted and are misleading to individuals and/or potential referrals and are unrelated to the topic of discussion.

2. Chat Room Solicitation
Solicitations posted in text chat rooms or by use of instant messaging systems that do not make available the option to its users of the respective system to be able to block bulk messaging, multiple recipient messaging, or one on one instant messaging either by topic and/or a users wish to remain as an anonymous user of that system.

3. Opt-In Lists and/or SafeLists
An "Opt-In" or "Safe" list is a list of people who have at one time or another indicated an interest in receiving information about a business, opportunity, product, and/or service or have joined a group to be able to send and receive such information. According to our definition, opt-in or safe lists do NOT constitute a pre-existing relationship, however, we do not, and will not, stand in the way of, or attempt to prevent, any user, Customer, and/or Independent Member of our Free Affiliate Program from posting to or using legitimate opt-in or safe lists, or creating their own opt-in or safe list as long as it is a valid list of individuals who have requested such delivery of information about products and services we offer.

4. Replying to Spam
When Spam is sent to a person, and that person is involved in a business and/or program on the Internet, it is quite often that the one first Spammed will reply to the person who has Spammed them with more Spam. This is best explained as follows; You can not send an UCE or UBE to anyone if they have not requested and/or accepted to receive the information from you. In other words, yes, a person who has Spammed you, that you simply reply to with your business, opportunity, product and/or service for sale, or offer of a program can get you shut down for Spamming. This is the rarest form of Spam complaint anyone will ever receive, nonetheless, it is included here for information about this subject.

5. "2-Stage" Spam
Spam also consists of e-mail and/or text messages that may not tell you anything or not very much information about the product, service, and/or opportunity that the Spammer is intending to be advertised. This type of Spam is generally sent with the intent of urging the recipient to go to Web site that will provide either a brief description about what they want to show you, or will be full of hype and motivational text and flashy animations intended to elevate some levels of excitement to the visitor. Somewhere at this type of Web site will be a direct link to proceed to the Spammer's product, service, and/or opportunity Web site that has been either issued to them and/or that they own in the event that it is their company that has the product, service, and/or opportunity. 2-Stage Spam is best defined as a Web page that gives you access to the page the Spammer really wishes or intends you to end up at with out you requesting to end up there, and a Spammer of this type will quite often register a domain name that they do not care about loosing, and use it just to get you to another Web site they want you to see. In this instance, Spam complaints can be filed with the respective third party Web site owners you may end up at through the Spammer's "disposable" Web site or domain.

5.a Advertisements and Banner located on Web sites are not Spam. By definition, an advertisement is not "in" someone's private space. Advertisements, for this definition, are messages or invitations that are generally "on" a Web site, or made available by way of other media, that invites people to take an action to participate further (without violation of Article 3.e or 4.d.5 above). If someone arrives at, or on, one or more of our Web sites and/or one of the pages at our Web sites, or on or at any other Web site on the Internet because they clicked on a linking ad or a banner ad through means other than an e-mail containing information they did not request, they have taken a step to look closer and have therefore not been Spammed. This type of 'arrival' at any Web site is best classed as; "Surfing" the Internet.

6.a If we receive a Spam complaint against a Customer or an Independent Member of our Affiliate Program, the offended party must include the information they were sent with an explanation of how it was sent to them (see the steps for sending in a Spam complaint in Article 7 below). If it appears to violate the terms of this Anti-Spam Policy, the Customer and/or Independent Member of our Affiliate Program under investigation will immediately be suspended from use and access to our e-mail account services, and/or our Affiliate Program support tools, pending their ability to prove they had or have a relationship with the offended party and/or the offended party had voluntarily submitted their name and/or their e-mail address and/or any other basic personally identifiable information about themselves to proceed with learning more and/or to request more and/or be in receipt of further information about what you have sent them. Furthermore, the accused Customer, and/or Independent Member of our Affiliate Program, must demonstrate that they have met all the terms of this policy.

6.b If we determine the Spamming complaint(s) is/are valid and the accused Customer, and/or Independent Member of our Affiliate Program, has/have intentionally broken or violated our Anti-Spam Policy, the Customer, and/or Independent Member of our Affiliate Program, will have their access to their account, and/or our support services, terminated immediately.

 

6.c In the event we receive Spam complaints directly from an Internet Backbone we provide ISP Services through, monetary fines may be imposed and even civil and/or criminal charges against the offending party could be initiated. Spam complaints of any nature are serious, however, if they are serious enough for the Internet Backbone(s) to find reason to become involved, such complaints are completely out of our control and the Internet Backbone(s) take full precedence on how they wish to handle the Spam complaints they may receive.

 

6.d In the event we receive Spam complaint from a text message posted in our Destiny Worlds 3D Virtual Realm, Conference Centers, Message Boards, and/or Forums, generally the users who receive the Text Spam will text-back to the Spammer telling them to "get-a-life" and go away. However, it can be difficult at best for ItsYourNet's anti-spam or anti-abuse Personnel to catch and/or ban a text Spammer, except for in areas like our Destiny Worlds 3D Virtual Realm and Conference Centers, where we do capture and readily have access to a user's IP Address. ItsYourNet can and will block that user's IP Address from access to a program or software. This is called an "ejection" or "banning" and generally will be set upon a user on a temporary basis as a warning, however, if warranted, the ejection or banning can be made permanent so the text Spammer can never gain assess again.

7.a To file a Spam complaint against a Customer using an e-mail address, Internet connection, or Web hosting account we have supplied, or against an Independent Member of our Affiliate Program marketing their Affiliate Web site via Spam, the following information needs to be supplied by the offended party:

• The e-mail(s) you received to which you are filing the complaint(s) about;
• The "source code(s)" of the same e-mail(s) (See "NOTE" below for instructions on locating this information);
• Your contact information* (your Name, Phone Number, etc.) in the event we need to contact you;
• Any and all other information you can provide to assist our Abuse Department with resolving the Spam Complaint(s);
• And a statement from you of what has lead you to filing the Spam complaint(s).

NOTE: The source code of an e-mail is not visible when copying, forwarding, or replying to an e-mail. This information is hidden in the e-mail because only the "Command" functions of e-mail Servers, Internet Gateways, and your e-mail Client needs to work with the source code information to deliver the e-mail to its intended recipient. However, the usefulness of the content of an e-mail's source code to identify the sender is invaluable, and assists us in determining if someone is abusing one or more of our Customer e-mail accounts, or part of our support system provided to an Independent Member of our Affiliate Program, and, if the offending party is actually the person that did in fact send you the Spam. To locate an e-mail's source code so you can copy and paste the information into a readable format for us, follow these instructions:

A) Open your e-mail Client and left click on the e-mail header to highlight it;
B) Right click on the e-mail header and select "Properties" in the menu that comes up;

C) A window should open that normally contains the e-mail's "Subject Line" as the title of the window;

D) In this window you should see two (2) "Tabs" under the window title named "General" and "Details";

E) Click on the "Details" Tab, and you will see the "Source Code" we are requesting.

7.b FINAL INSTRUCTIONS:

1) - Once you have the source code "Copied", and ready to "Paste", close the Properties Window;

2) - Click "Forward" on the e-mail you are submitting in your complaint;

3) - Paste the source code into the body of the top of the e-mail;

4) - Type in your Name and Phone Number* to the body of the e-mail "above" the source code you just pasted in;

5) - Type in your "Statement" of what has lead you to filing the Spam complaint;

6) - Type the words "Abuse E-mail" into the "Subject Line" of the e-mail;

7) - Fill in the "To:" section of the e-mail with Admin@ItsYourNet.com;

8) - Send the e-mail.

 

We will respond to all e-mail within seventy-two (72) hours of receipt.

 

*Your personal identifiable information is never shared with anyone. We keep the source of all Spam Complaints completely confidential, just as we will keep the personal identifiable information of a potential offender confidential from you past what information the potential offender has already supplied to you. For more information about what we do with personally identifiable information, please refer to our Privacy Policy through the link on the bottom of this page.

1.a Our support tools are designed to provide you with an ethical and effective means of advertising your Affiliate Program involvement with us and to protect you from complaints of Spam by individuals and entities reporting to ItsYourNet, and other service providers, in which our system provides "access to" our support tools only. Web-based List-generation page systems are designed to provide you with proof of a "Double" opt-in from individuals requesting more information from you about our products and services and the products and services of our approved third party business affiliate's program(s), and for your use as a lead generation tool for building your own legitimate mailing list for use in advertising a respective, legal, and ethical Internet and/or home based business, otherwise known as a your "Primary Program".

 

1.b You must respect and treat, including, but not limited to, any Web-based List-generation tool, Web site(s), and/or e-mail address(s) as if it is our Corporate Web site and you may NOT simply Bulk E-mail or Spam recipients' with support tools we may provision you with, or grant you access to use. Our support tools are provided to you free of charge and without limitation, other than set forth herein, and must be used in compliance with the Terms of Use and Anti-Spam Policies as we see fit.

 

1.c Members of our Affiliate Program who have elected to apply for and use our support tools including, but not limited to, any Web-based List-generation pages, can only send out e-mail information about our products, services, Affiliate Program, any link to our Web site(s) that we own or have granted your use of, or any content that contain our name(s), to an individual or individuals who have requested to receive the information and/or with whom they have a pre-existing relationship that have granted authorization and/or requested to receive information about products and/or services of the nature we offer through our support tools and/or Web site(s).

 

1.d ItsYourNet strictly prohibits any form of Spamming with the intent to acquire customers, referrals, and/or other Affiliates. In accordance with our policies, and to protect the rights of others, we have a zero tolerance for any Independent Member of our Affiliate Program who blatantly disregards our Anti-Spam Policy and will face immediate termination from our Affiliate Program and forfeit any Fees, Earnings, Customers, and/or other Affiliates they may have acquired, and could face civil and/or criminal proceedings set upon them, including, but not limited to, court ordered fines.

 

1.e If an Independent Member of our Affiliate Program and/or a group of Independent Members of our Affiliate Program have their access to our service(s) and/or support tools terminated, they will also forfeit any and all rights to extend the offer of use of our products, services, and support tools to others (personally referred sales) or any of the products contained on the respective company Web site(s), as well as, will loose access to continued or ongoing relations and/or contact with their referrals by way of, use of, or through our Affiliate Back Office and support system and tools.

1.f Any Member(s) of our Affiliate Program may have their access to our support service(s) and/or our support system tools terminated or reinstated at the sole discretion of ItsYourNet. Therefore, if a Member is in doubt about whether or not they have a pre-existing relationship with someone according to the terms of this policy, we strongly recommend that you avoid all risk and DO NOT offer any link or links we may provide you with or that we own to any person without first obtaining their permission to do so via e-mail and/or text message according to this policy.

1.g To further assist you in your marketing efforts, please view what we deem to be acceptable "ad copy" and "first contact options" in the Members Affiliate Back Office and/or by requesting such approved material from Affiliate Support.